Support
Below you will find the information and resources to get your PanaCast up and running. We’re happy to help our customers, so should you need advanced support, please visit our Support Desk
Setting up your PanaCast
The PanaCast Utility
You’ll need to use the utility tool to update and configure your PanaCast
Firmware Version: 3.6 (April 2019)
Windows OS
Utility Version: 3.2.1.8
Supported on Windows 7, 8, 8.1, or 10
Release Notes
User Guide
Download: PanaCast-C driver for Windows 7
The PanaCast App
Take your PanaCast further with personalized control
You can use the PanaCast app to control colors and adjust pan-tilt-zoom
Mac OS
The PanaCast ePTZ app enables local control of pan, tilt and zoom features within the real-time video stream of PanaCast 2. It helps remote participants have an even more detailed and richer collaboration experience.
- Easy transition from panoramic view to focused detail view
- Local control to quickly focus on specific areas for the benefit of remote participants
- Focus on white board details or get closer to speaker
Supported on Windows 7 or later
*Currently, the application is not supported on OS X 10.14 Mojave
Release Notes
User Guide
Mac OS
The PanaCast app enables local control of pan, tilt and zoom features within the real-time video stream of PanaCast. It helps remote participants have an even more detailed and richer collaboration experience.
- Easy transition from panoramic view to focused detail view
- Local control to quickly focus on specific areas for the benefit of remote participants
Supported on Mac OS X 10.10 or later
Release Notes
User Guide
Windows OS
The PanaCast Vision app enables local control of pan, tilt and zoom features within the real-time video stream of PanaCast. It helps remote participants have an even more detailed and richer collaboration experience.
- Easy transition from panoramic view to focused detail view
- Local control to quickly focus on specific areas for the benefit of remote participants
- Enable PanaCast Whiteboard
Supported on Windows 7 or later
Release Notes
User Guide
Download the app now and get your PanaCast Whiteboard 30-day free trial. Learn more about PanaCast Whiteboard.
Looking for USB extenders?
See our recommended extension options
Need advanced support?
Visit our Support Desk
