Support

Below you will find the information and resources to get your PanaCast up and running. We’re happy to help our customers, so should you need advanced support, please visit our Support Desk

Setting up your PanaCast

The PanaCast Utility

Take your PanaCast further with personalized control

You’ll need to use the utility tool to update and configure your PanaCast

The PanaCast utility allows you to change the camera settings and enables local control of pan, tilt and zoom features within the real-time video stream of PanaCast. It helps remote participants have an even more detailed and richer collaboration experience.

Firmware Version: 3.6 (June 2019)

Mac OS

Utility Version: 20190610.1

Supported on Mac OS X 10.10 or later
Release Notes
User Guide

Windows OS

Utility Version: 3.2.1.8

Supported on Windows 7, 8, 8.1, or 10
Release Notes
User Guide

The PanaCast App

Mac OS

The PanaCast ePTZ app enables local control of pan, tilt and zoom features within the real-time video stream of PanaCast 2. It helps remote participants have an even more detailed and richer collaboration experience.

Features & Benefits:
  • Easy transition from panoramic view to focused detail view
  • Local control to quickly focus on specific areas for the benefit of remote participants
  • Focus on white board details or get closer to speaker

Supported on Windows 7 or later
*Currently, the application is not supported on OS X 10.14 Mojave
Release Notes
User Guide

Windows OS

Features & Benefits:

Supported on Windows 7 or later
Release Notes
User Guide

Download the app now and get your PanaCast Whiteboard 30-day free trial. Learn more about PanaCast Whiteboard.

All User Guides

Looking for USB extenders?
See our recommended extension options

Need advanced support?
Visit our Support Desk