Support
Below you will find the information and resources to get your PanaCast 2 up and running. We’re happy to help our customers, so should you need advanced support, please visit our Support Desk
Setting up your PanaCast 2
The PanaCast Utility
Take your PanaCast further with personalized control
You’ll need to use the utility tool to update and configure your PanaCast
The PanaCast utility allows you to change the camera settings and enables local control of pan, tilt and zoom features within the real-time video stream of PanaCast. It helps remote participants have an even more detailed and richer collaboration experience.
Firmware Version: 3.6 (June 2019)
Windows OS
Utility Version: 3.2.1.8
Supported on Windows 7, 8, 8.1, or 10
Release Notes
User Guide
Download: PanaCast-C driver for Windows 7
The PanaCast App
Mac OS
The PanaCast ePTZ app enables local control of pan, tilt and zoom features within the real-time video stream of PanaCast 2. It helps remote participants have an even more detailed and richer collaboration experience.
- Easy transition from panoramic view to focused detail view
- Local control to quickly focus on specific areas for the benefit of remote participants
- Focus on white board details or get closer to speaker
Supported on Windows 7 or later
*Currently, the application is not supported on OS X 10.14 Mojave
Release Notes
User Guide
Windows OS
Features & Benefits:
- Enable PanaCast Whiteboard
- Enable Advanced People Detection and Counting
Supported on Windows 7 or later
Release Notes
User Guide
Download the app now and get your PanaCast Whiteboard 30-day free trial. Learn more about PanaCast Whiteboard.
Looking for USB extenders?
See our recommended extension options
Need advanced support?
Visit our Support Desk