Support

Below you will find the information and resources to get your PanaCast up and running. We’re happy to help our customers, so should you need advanced support, please visit our Support Desk

Setting up your PanaCast

The PanaCast Utility

You’ll need to use the utility tool to update and configure your PanaCast

Firmware Version: 3.5.77 (January 2019)

Mac OS

Utility Version: 20190125.1

Mac Download

Mac Download (without audio)

Supported on Mac OS X 10.10 or later
Release Notes
User Guide

Windows OS

Utility Version: 2.1.0.0

Windows Download

Windows Download (without audio)

Supported on Windows 7, 8, 8.1, or 10
Release Notes
User Guide

Download: PanaCast-C driver for Windows 7

The PanaCast App

Take your PanaCast further with personalized control

You can use the PanaCast app to control colors and adjust pan-tilt-zoom

Mac OS

The PanaCast ePTZ app enables local control of pan, tilt and zoom features within the real-time video stream of PanaCast 2. It helps remote participants have an even more detailed and richer collaboration experience.

Features & Benefits:

Easy transition from panoramic view to focused detail view
Local control to quickly focus on specific areas for the benefit of remote participants
Focus on white board details or get closer to speaker

Supported on Windows 7 or later
*Currently, the application is not supported on OS X 10.14 Mojave
Release Notes
User Guide

Download ePTZ App (Mac)

Mac OS

The PanaCast app enables local control of pan, tilt and zoom features within the real-time video stream of PanaCast. It helps remote participants have an even more detailed and richer collaboration experience.

Features & Benefits:

Easy transition from panoramic view to focused detail view
Local control to quickly focus on specific areas for the benefit of remote participants

Supported on Mac OS X 10.10 or later
Release Notes
User Guide

Download App (Mac)

Windows OS

The PanaCast Vision app enables local control of pan, tilt and zoom features within the real-time video stream of PanaCast. It helps remote participants have an even more detailed and richer collaboration experience.

Features & Benefits:

Easy transition from panoramic view to focused detail view
Local control to quickly focus on specific areas for the benefit of remote participants
Enable PanaCast Whiteboard

Supported on Windows 7 or later
Release Notes
User Guide

Download Vision App (Windows)

Download the app now and get your PanaCast Whiteboard 30-day free trial. Learn more about PanaCast Whiteboard.

User Guide | Whiteboard Indicator